Privacy Policy — bit1111
Your privacy matters to us. This Privacy Policy explains exactly what personal data bit1111 collects, how it is used, who it may be shared with, and what rights you hold as a player based in Bangladesh.
Our Privacy Commitments
All data transmitted between your device and bit1111 servers is protected by industry-standard 256-bit SSL encryption. This means your personal details, payment information, and login credentials are always secured in transit.
bit1111 does not sell, rent, or trade your personal data to any third-party marketing organisations. Your information is used solely to operate and improve the platform, process payments, and comply with legal obligations applicable to our Bangladesh-facing operations.
We collect only the data that is strictly necessary for account registration, identity verification, payment processing, customer support, and regulatory compliance. We do not collect data speculatively or beyond what is needed to deliver the Services.
As a registered player on bit1111, you have the right to access, correct, and request deletion of your personal data at any time. Submit a request to support@bit1111 and our team will respond within 30 days in accordance with our data subject request procedure.
Payment information processed through bKash, Nagad, Rocket, Upay, Visa, and Mastercard is handled by certified payment processors. bit1111 does not store full card numbers or mobile banking PINs on its own servers at any point in the transaction flow.
bit1111 uses cookies and similar tracking technologies solely to keep you logged in, remember your preferences, and understand how players navigate the platform. Full details of every cookie category used — and how to manage them — are disclosed in Section 4 of this policy.
This Privacy Policy ("Policy") describes how bit1111 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal information of individuals ("you", "your", "the Player") who register for an account, access the website, or otherwise interact with the bit1111 Services. This Policy forms part of the overall agreement between you and bit1111 alongside our Terms & Conditions.
bit1111 is operated as an online casino and sports betting platform primarily serving players based in Bangladesh. We are committed to handling all personal data responsibly, with transparency, and in line with recognised data protection principles. By registering an account or using the Services, you acknowledge that you have read and understood this Privacy Policy.
If you have any questions about this Policy, or wish to exercise any of your privacy rights, please contact us at support@bit1111. Our team responds to all privacy-related requests within 30 calendar days.
Data We Collect
bit1111 collects personal data through several channels: directly from you when you register and use our Services, automatically when you browse the platform, and occasionally from third-party partners who help us verify your identity or process your payments. The categories of data we collect are set out in the table below.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID number, passport number | Registration form, KYC document upload |
| Contact Data | Email address, mobile phone number, residential address | Registration form, account settings |
| Financial Data | bKash / Nagad / Rocket mobile number, Visa/Mastercard last 4 digits, transaction history, deposit and withdrawal amounts in BDT | Payment processor integration, transaction logs |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, device fingerprint | Automatic collection on platform access |
| Usage Data | Pages visited, games played, bets placed, session duration, clicks, navigation paths | Server logs, analytics tools |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support system |
| Verification Data | ID document images, proof-of-address documents, selfie photos submitted for KYC | KYC verification portal |
Data We Do Not Collect
bit1111 does not collect or store full payment card numbers, mobile banking PINs, or one-time passwords (OTPs). We do not collect data that reveals racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data for identification purposes, except where document photographs are submitted as part of mandatory KYC procedures.
Data From Minors
bit1111 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we discover that a person under 18 has submitted personal data during a registration attempt, that data will be deleted immediately and the registration will be rejected. If you believe a minor has accessed the platform, please notify us at support@bit1111.
How We Use Your Data
bit1111 processes your personal data only where we have a lawful basis to do so. The primary bases on which we rely are: (a) performance of a contract — processing necessary to operate your account and deliver the Services you have signed up for; (b) legal obligation — processing required to comply with anti-money laundering (AML), Know Your Customer (KYC), and responsible gaming regulations; and (c) legitimate interests — processing that is reasonably necessary to run our business, prevent fraud, and improve the platform, provided it does not override your fundamental rights.
Specific Uses of Your Data
- Account Management: Creating, maintaining, and securing your bit1111 player account, including authentication, password resets, and account suspension procedures.
- Payment Processing: Facilitating deposits via bKash, Nagad, Rocket, Upay, SureCash, Visa, and Mastercard; processing withdrawal requests to verified payment methods; maintaining transaction records in BDT.
- Identity Verification (KYC): Verifying your age (18+), identity, and payment method ownership in compliance with applicable AML standards before processing your first withdrawal and periodically thereafter.
- Responsible Gaming: Monitoring betting patterns to identify signs of problem gambling; applying deposit limits, cooling-off periods, and self-exclusion measures where requested or where required under our Responsible Gaming Policy.
- Fraud Prevention and Security: Detecting and investigating suspicious activity, unauthorised account access, bonus abuse, collusion, and potential money laundering. Technical data including IP addresses and device fingerprints are used for this purpose.
- Customer Support: Responding to your queries, complaints, and requests submitted via email or live chat, and maintaining records of communications for quality assurance and dispute resolution.
- Platform Improvement: Analysing aggregated and anonymised usage data to understand how players interact with bit1111, improve navigation, optimise game performance, and develop new features.
- Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates by email or SMS — but only where you have provided consent at registration or subsequently opted in. You may withdraw consent at any time by emailing support@bit1111.
- Legal Compliance: Retaining transaction records and identity documents for the periods required by applicable law; responding to lawful requests from regulatory or law enforcement authorities.
bit1111 will never use your personal data to make fully automated decisions that produce significant legal effects for you without providing a means to request human review. Responsible gaming restrictions applied to accounts are based on pattern analysis but are always reviewable by our support team.
Data Sharing & Disclosure
bit1111 does not sell your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose. All third-party recipients of personal data are contractually obligated to protect that data and use it only for the specified purpose.
Payment Processors
To facilitate deposits and withdrawals, we share your name, registered mobile number (for bKash/Nagad/Rocket/Upay transactions), and transaction amounts with our certified payment processing partners. These processors operate under their own privacy policies and are bound by strict data handling agreements with bit1111.
Identity Verification Partners
KYC document verification may be performed by a specialist third-party verification service. Identity documents, selfie photographs, and proof-of-address materials submitted for KYC may be shared with this provider solely for the purpose of verifying your identity. The provider is prohibited from using this data for any other purpose.
Fraud Detection and Security Services
Technical data including IP addresses, device fingerprints, and behavioural patterns may be shared with fraud detection service providers to identify and prevent account takeovers, multi-accounting, and other fraudulent activity on the platform.
Legal and Regulatory Authorities
bit1111 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, or where we are legally compelled by a valid judicial or regulatory order. We will notify affected players of such disclosures where legally permitted to do so.
Business Transfers
In the event that bit1111 undergoes a merger, acquisition, or sale of all or part of its business assets, player data may be transferred to the acquiring entity as part of that transaction. Affected players will be notified via email prior to any such transfer, and the acquiring entity will be required to honour the privacy commitments set out in this Policy.
bit1111 does not share your personal data with advertising networks, data brokers, social media platforms, or any third party for the purpose of targeted advertising or profiling. Your data is used to run your account — nothing more.
Data Security Measures
bit1111 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. No system is completely immune from risk, but we maintain security standards that are appropriate for the sensitivity and volume of data we process.
Technical Safeguards
- 256-bit SSL/TLS Encryption: All data transmitted between your browser or app and our servers is encrypted using Transport Layer Security (TLS 1.2 or higher).
- Encrypted Data Storage: Sensitive personal data — including identity documents and financial records — is encrypted at rest using AES-256 encryption on our database servers.
- Password Hashing: Player passwords are never stored in plain text. They are processed using a strong cryptographic hashing algorithm with per-user salt values.
- Firewalls and Intrusion Detection: Our server infrastructure is protected by enterprise-grade firewalls, and all inbound and outbound network traffic is monitored by automated intrusion detection systems.
- Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their accounts for an additional layer of security. Internal staff with access to player data are required to use 2FA at all times.
Organisational Safeguards
- Access to personal data is restricted to staff members who have a legitimate operational need to access it, and is governed by a strict role-based access control policy.
- All staff who handle personal data are required to complete data protection training upon onboarding and annually thereafter.
- Third-party service providers with access to personal data are subject to rigorous due diligence before engagement and are bound by contractual data processing agreements.
Data Breach Response
In the event of a personal data breach that poses a risk to your rights and freedoms, bit1111 will notify affected players by email within 72 hours of becoming aware of the breach, where technically feasible. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps we are taking to address it.
You are responsible for keeping your login credentials secure. Never share your bit1111 password with anyone, including customer support staff. bit1111 will never ask for your password via email, SMS, or live chat.
Data Retention Policy
bit1111 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The retention periods set out below reflect our assessment of the minimum periods needed to meet our legal, regulatory, and operational obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration details | Duration of account + 5 years after closure | Contract performance, AML compliance |
| KYC identity documents | 5 years from date of verification | AML and regulatory requirements |
| Financial transaction records | 7 years from transaction date | Tax and AML regulatory obligations |
| Customer support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Betting and game session logs | 3 years from session date | Dispute resolution, responsible gaming audits |
| Technical and usage data (logs) | 12 months on a rolling basis | Security monitoring, fraud detection |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of lawful marketing basis |
Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised or aggregated data derived from player activity may be retained indefinitely for analytical and platform improvement purposes, as it no longer constitutes personal data.
Your Privacy Rights
As a player whose personal data is processed by bit1111, you hold a number of rights in relation to that data. We are committed to honouring these rights promptly and without undue obstacles. To exercise any of the rights listed below, contact us at support@bit1111 with the subject line "Privacy Rights Request". We will respond within 30 calendar days of receiving your request.
Right of Access
You have the right to request a copy of the personal data that bit1111 holds about you, along with information about how it is being used, where it came from, and with whom it has been shared. This is sometimes referred to as a Subject Access Request (SAR). We will provide the data in a commonly used electronic format at no charge for the first request per 12-month period.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay. Where a correction affects data that was previously shared with a third party, we will notify that party of the rectification where reasonably practicable.
Right to Erasure ("Right to Be Forgotten")
You may request that bit1111 delete your personal data in certain circumstances — for example, where the data is no longer needed for the purpose it was collected, or where you withdraw consent and there is no other legal basis for processing. Please note that this right is not absolute: we may be required to retain certain data (such as transaction records and KYC documents) to comply with our legal and regulatory obligations, even after account closure.
Right to Restriction of Processing
In certain circumstances — such as where you contest the accuracy of data or object to our processing — you may request that we restrict how we use your data while the issue is being resolved. During a restriction period, we will continue to store the data but will not actively process it.
Right to Data Portability
Where processing is based on your consent or the performance of a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that we transmit it directly to another organisation where technically feasible.
Right to Object to Marketing
You have the right to object to receiving marketing communications from bit1111 at any time. To unsubscribe from email marketing, click the unsubscribe link in any marketing email we send, or contact support@bit1111. Withdrawal of marketing consent does not affect any other processing of your data that is based on a different lawful basis.
To submit any privacy rights request, email support@bit1111 with the subject line "Privacy Rights Request" and include your full registered name, the email address associated with your account, and a brief description of the right you wish to exercise. We may need to verify your identity before processing the request.
Policy Updates & Contact
Changes to This Privacy Policy
bit1111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, the Services we offer, or applicable law. When we make material changes — meaning changes that substantially affect your rights or how your data is used — we will notify registered players by email at least 7 calendar days before the updated Policy takes effect. The "Effective Date" shown at the top of this Policy will always reflect the date of the most recent version.
We encourage you to review this Privacy Policy periodically. Continued use of the bit1111 platform after any updated version takes effect constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should stop using the Services and contact us to request account closure.
Links to Third-Party Sites
The bit1111 platform may contain links to third-party websites or services — for example, payment provider portals or game provider information pages. This Privacy Policy applies only to bit1111. We are not responsible for the privacy practices of any third-party websites, and we encourage you to read the privacy policies of any external sites you visit.
Contact Our Data Protection Team
For all privacy-related enquiries, data subject access requests, erasure requests, or complaints about how bit1111 handles your personal data, please contact us at:
- Email: support@bit1111 (subject line: "Privacy Rights Request")
- Response Time: Within 30 calendar days of receipt
- Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)
bit1111 is committed to resolving all privacy concerns fairly, promptly, and transparently. If you are not satisfied with our response to your privacy complaint, you may seek further recourse through the appropriate consumer protection authority in Bangladesh.
This Privacy Policy was last reviewed and updated on 1 January 2026. Version 2.0 supersedes all previous versions of the bit1111 Privacy Policy. For a copy of any prior version, contact support@bit1111.
Ready to Play Responsibly?
Now that you know exactly how bit1111 protects your data, explore our full game library, check the latest cricket odds, or review our FAQ for any remaining questions. Safe, fair, and transparent — that is our promise to every player in Bangladesh.